List of Safaricom Shops and their Locations


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Safaricom Shops provides Customer Service to its clients, Mpesa Statements, and the best deals and offers on handsets and laptops with their accessories. Visit their Website for more details on Products, Promotions, and Terms of Service.

Safaricom Shops in Nairobi Province

Sarit Center

Physical Location – Sarit Center Mall, Karuna Rd Westlands, Nairobi

Village Market

Physical Location – Village Market Mall, Limuru Road, Nairobi
Email Address – [email protected]

Kimathi Street – CBD

Physical Location – Balfour Building, Ground Floor, Kimathi Street, Nairobi
Email Address – [email protected]

 I & M Building – CBD

Physical Location – I & M Towers, Ground Floor, Kenyatta Avenue, Nairobi
Email Address – I&[email protected]

Moi Avenue – CBD

Physical Location – Shankardass House, Ground Floor, Moi Avenue, Nairobi
Email Address – [email protected]


Physical Location – Nomad Palace Hotel, Ground Floor, General Waruinge Street, Opposite Eastleigh High School, Eastleigh

Nakumatt Mega (CBD)

Physical Location – Nakumatt Mega, Uhuru Highway, Nairobi
Email Address – [email protected]


Physical Location – Kenya National Library Services Building, Mumias Road, next to St. James ACK Church
Email Address – [email protected]

Jomo Kenyatta International Airport (JKIA)

Physical Location – JKIA Lounges, Gate 11
Email Address – [email protected]


Physical Location – Galleria Mall, Langata/Magadi Road Junction opposite Bomas of Kenya
Email Address – [email protected]

Nairobi – Junction

Physical Location – Junction Mall, Ground floor
Email: [email protected]

Yaya Centre

Physical Location – Phone Link Limited. Yaya Centre Ground floor opposite Java

Ongata Rongai

Physical Location – Vester Limited. Valley Villa Building, Ground Floor, Opp Kware stage –
Sunny Electronics


Physical Location – Triple X Communications Limited. Spine Road, Opp Naivas Supermarket, Kayole


Physical Location – Embcomm Network. Next to Equity Bank Githurai


Physical Location – Mobile World. Embakasi North Airport Road near Kobil petrol station

Aga Khan Walk (CBD)

Physical Location – Tricom Technologies Limited. Aga Khan Walk Opp. Co-operative Bank, NHC Buiding, Opp Coop Bank


Physical Location – Master Piece LTD. KREP Bank Building, Next to KREP Bank Branch Kangemi, Near Coop Bank


Physical Location – Interservice Ltd. Quincy Mall, Otiende Langata, off Nairobi Women’s Prison Road


Physical Location – Work & Talk Communications. Kisumu Dogo, Doonholm Savannah Road

Kahawa Wendani

Physical Location – Latest Communications. Magunas Supermarket Building, Kahawa Wendani

Nairobi CBD

Physical Location – Mobile World. Transnational building, Mama Ngina St.

Safaricom Shops in Coast Province


Physical Location – TSS Building, Kenyatta Road, Malindi
Email Address – [email protected]


Physical Location – Nakumatt Nyali, Malindi Road, Mombasa
Email Address – [email protected]

Mombasa Town

Physical Location – Rex House Shop. Rex House, Ground Floor Moi Avenue.

Moi International Airport – Mombasa

Physical Location – Moi International Airport, Terminal 1, ground floor, Mombasa
Email Address – [email protected]

Digo Rd – Mombasa Town

Physical Location – Digo Road,
Email Address – [email protected]


Physical Location – Centre Point Mall,
Email Address – [email protected]

Mombasa Town

Physical Location – Simba Telcom. Mombasa Kilifi Road next Tuskys supermarket

Mombasa Town

Physical Location – Servtel Limited. Services Limited, Moi Avenue/Digo Road junction

Kilifi Town

Physical Location – Mastermind Ltd. Biashara Street, Kilifi


Physical Location – Webb Comm. Mainland Magongo

Safaricom Shops in Central Province

Maua Town

Physical Location – Mikinuri Road(Main Street) Next To KCB-Maua Maua
Email Address – [email protected]

Meru Town

Physical Location – Ntima Building, Njuri Ncheke Street, Meru
Email Address – [email protected]

Embu Town

Physical Location – Kenyatta Highway, next to Equity Bank Embu
Email Address – [email protected]

Nanyuki Town

Physical Location – Nanyuki Mall, Nanyuki Highway
Email Address [email protected]

Nyeri Town

Physical Location – Kang’aru Building, Ground Floor, Kimathi Way, Nyeri Town.
Email Address – [email protected]

Thika Town

Physical Location – Haria House, Kwame Nkrumah Road, Thika
Email Address – [email protected]

Karatina Town

Physical Location – Samchi Telecom. Karatina Town, Nyeri-Nairobi highway next to Uchumi Supermarket

Nyahururu Town

Physical Location – Work & Talk Comm. Gatero Chambers Along Seremala Road Nyahururu

Physical Location – Telephonica Communications. Karuba Building, Kenyatta Avenue, Opp Faulu Bank

Thika Road

Physical Location – Citadel Cellular Communications, Thika Road Mall, 1st floor

Safaricom Shops in Eastern Province

Kitui Town

Physical Location – Muli Mall, Town Center Kitui
Email Address – [email protected]

Machakos Town

Physical Location – ABC Imani Plaza Machakos Town
Email Address – [email protected]

Wote Town

Physical Location – Generations electronics limited. Opposite Barclays Bank, Wote Town

Safaricom Retail Shops in Nyanza Province

Kisumu City

Physical Location – Mega Plaza, Ground floor, Oginga Odinga Road, Kisumu
Email Address – [email protected]

Kisumu City

Physical Location – Jubilee Building, Ground Floor, Oginga Odinga Street, Kisumu
Email Address – [email protected]

Kisii Town

Physical Location – Hospital Road, Opposite Falcon Petrol Station, Kisii
Email Address – [email protected]

Safaricom Retail Shops in Rift Valley Province

Nakuru Town

Physical Location – Ereto Plaza, Mburu Gichua Road Nakuru
Email Address – [email protected]

Naivasha Town

Physical Location – Biashara Plaza Ground Floor Biashara Street, Naivasha
Email Address – [email protected]

Eldoret Town

Physical Location –  Metro Towers, Ground Floor, Oginga Odinga Street, Eldoret
Email Address – [email protected]

Narok Town

Physical Location – Next to Co-operative Bank Building, Nairobi-Narok Highway Narok
Email Address – [email protected]

Kitale Town

Physical Location – Former Raiya Supermarket KenyattaStreet, Kitale
Email Adress – [email protected]

Kericho Town

Physical Location – Bus parked at Moi Gardens opposite Kenya Commercial Bank, Nakuru-Kisumu Highway.

Email Address – [email protected]

Safaricom Shops in Western Province


Physical Location – Moghe Plaza, Bungoma
Email Address – [email protected]

Kakamega Town

Physical Location – Conan Awori Street, Next to Equatorial Commercial Bank, Kakamega
Email Address – [email protected]

Busia Town

Capital Airtime
Physical Location – Along Kisumu-Busia road: Alfa Bar building opposite shark lodge

Safaricom Retail Shops in North Eastern Province

Garissa Town

Physical Location – Jihan Centre, Along Harambee Road
Email Address – [email protected]

Isiolo Town

Genesis Communications
Physical Location – Main Isiolo Highway, Near KCB Branch

Vivian Munga
Vivian Munga
Hi, Vivian here. I am a professional banker and personal trainer on personal finance matters. You will find some of my work on personal loans in this blog on personal loans, and feel free to email me if you have a question. Enjoy your stay here.

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